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Lone Working
This course provides an introduction to suitable and effective risk control strategies for those required to work alone. It offers insight into legal requirements and best practice.
This course is suitable for Lone Workers e.g. Social Workers, Assistant Care Managers and Supervisors of Lone Workers.
Course Objectives
- To provide information, advice and practical support to anyone who works alone, either in an isolated environment or visiting people away from a colleague supported environment
- To provide training appropriate to the needs of the individual
- To deliver information in a format that allows each participant to develop their own strategies bespoke to the needs of their personal circumstances
- To provide each participant with skills to recognise potential problems and be proactive in risk reduction
- To introduce participants to techniques to deal with conflict and aggression
Course content
- Defining Lone Working
- The legal and personal implications of Health & Safety at Work legislation
- The importance of understanding and undertaking risk assessments and looking at potential risk control measures e.g. walk away policies, potentially violent person list, doubling-up.
- The importance of effectively sharing information
- The significance of effective communication systems and support systems
- Travelling safely on foot, by car or public transport
- The significance of carrying equipment, materials or information that may attract unwanted attention
- Recognising potentially unsafe situations, or situations of deteriorating safety, and considering how to develop effective ‘escape’ strategies
- How to deal with conflict, threatening and aggressive behaviour?
Course Duration
This is a one-day course normally conducted at the employer’s premises. The course process combines the full range of training medium including, tutor led presentations, group discussion and practical demonstrations.
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