Lone Working

Aims

This course will aim to achieve the following:

To provide information, advice and practical support to anyone who works alone, either in an isolated environment or visiting people away from a colleague supported environment
To provide training appropriate to the needs of the individual
To deliver information in a format that allows each participant to develop their own strategies bespoke to the needs of their personal circumstances
To provide each participant with skills to recognise potential problems and be proactive in risk reduction
To introduce participants to techniques to deal with conflict and aggression

Content

The content of this course will cover:

Defining Lone Working
The legal and personal implications of Health & Safety at Work legislation
The importance of understanding and undertaking risk assessments and looking at potential risk control measures e.g. walk away policies, potentially violent person list, doubling-up.
The importance of effectively sharing information
The significance of effective communication systems and support systems
Travelling safely on foot, by car or public transport
The significance of carrying equipment, materials or information that may attract unwanted attention
Recognising potentially unsafe situations, or situations of deteriorating safety, and considering how to develop effective ‘escape’ strategies
How to deal with conflict, threatening and aggressive behaviour?

Duration

1 Day

Certification

The course process combines the full range of training medium including, tutor led presentations, group discussion and practical demonstrations.