RM3 | Risk Management Maturity Model

QSS are leading proponents of the Risk Management Maturity Model otherwise known as RM3.  We have undertaken RM3 assessments with a wide range of rail companies since it was developed and have added our own methodology around the model to create consistency. This allows it to be useful as a bench-marking tool and for comparisons between companies.

The aim for RM3 is for organisations to achieve excellence in safety risk control and this can only be done through effective management. The RM3 process examines aspects of safety management and provides an assessment which can be used for bench-marking and target setting.


RM3 has been produced by the Office of Rail and Road (ORR) especially for the transport sector, and is increasingly being used throughout the railway supply chain to demonstrate excellence.  It is also embedded into the way the Regulator assesses the maturity of Duty Holder’s safety management.

Rail Maturity Hierarchy

As part of QSS’s RM3 service, we presently provide familiarisation training on RM3, which provides attendees with an introduction to the Model, how it can be used and the levels that can be achieved by organisations. The course also gives the opportunity to practice the identification of evidence for assigning levels. 


QSS are well placed to provide this service, as for some years we have been providing Train Operators with their RM3 score based on audit evidence and have also undertaken full RM3 assessments based upon observation. Recognising that this could be very subjective and lacking a baselining capability, QSS developed a model to undertake RM3 assessments and scoring in a much more objective and systematic manner.  The bespoke tool kit that QSS have developed using our experience of Rail Company deployment allows a RM3 assessment to be objectified to allow consistency of assessment results and comparison between organisations.  The QSS RM3 model has a set of awards to recognise the achievement of an organisation.  The QSS Tool Set also involves a new visualisation facility which shows where organisations need to improve to attain higher scores within the model.

To get our clients on the road to a thorough and consistent RM3 assessment, we currently offer RM3 awareness training.  We are developing two more advanced courses for ‘Rm3 Evidence Gathering’ and ‘RM3 scoring and Moderation’, which should be available by the end of 2018.


More advanced training would encompass the use of the QSS Tool Set to get people engaged with RM3 in a fun and interesting


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