Management System Design & Implementation
For over twenty years, QSS has been working with clients to develop and implement their management systems. We can analyse issues, recommend solutions and provide development support to you, whatever size the organisation you work in. We use the principles in The Gnosis Method™ to ensure the system adds value from the beginning and contributes to the performance and improvement of your business performance without becoming an un-manageable administrative burden. We can support large departments or organisations, or small companies employing only a few people. Our systems design, through Gnosis, ensures your needs are met and the system works as intended.
Integrated Management Systems
Management systems have developed in the last twenty years to allow varied requirements to be addressed using the same management system. QSS's knowledge of Quality, Safety and, Environmental requirements and our deployment of Process review and risk management techniques, allows us to support the development and improvement of effective management systems which address differing requirements efficiently. Whether combined systems need to be developed from scratch, or if there is just a local assessment or improvement needed, QSS can provide experienced personnel to assist.
Quality Management Systems
Organisations have no choice in today’s competitive environment regarding the need to manage product and service quality. They do have a choice as to how. When deciding how to improve the efficiency and effectiveness of your operations, let QSS support you in building firm foundations that will support you for many years to come. QSS can help you make the right choices for your organisation right now. Our approach, The Gnosis Method™, ensures that these choices are made in the light of genuine knowledge of how your organisation is operating today and ensures that the improvements you are aiming for are going to deliver the objectives you are aiming for.
Safety Management Systems
QSS have grown up in an environment where Safety is the prime concern and where management systems have to meet stringent requirements for risk identification and risk control for employees, customers and neighbours. Whether you want a complete system to comply with OHSAS18001 or have specific legal requirements to fulfil, QSS can help. Using The Gnosis Method™, QSS can also ensure that your performance improvement processes are capable of delivering safety improvement through effective evaluation of information and the deployment of targeted improvement initiatives where they will make the greatest difference.
Engineering Management Systems
With our roots in the rail industry which has engineering safety as a core principle, QSS know how important safety management and compliance assurance are within Engineering management systems. We have supported many engineering organisations in their understanding and quantification of risk, in the development of ISO9000 compliant quality systems and in the hands-on management of engineering projects requiring close control of output quality. Whether embarking on a new engineering project, or wanting to improve the performance of your current systems, QSS has a range of services to support you in delivering your objectives.
Departmental Management Sytems
Departmental systems need to be properly integrated into business processes to cope with and thrive in a changing environment. Where systems already exist, their value needs to be challenged and their costs justified. QSS can support reviews and improvements by increasing the understanding of the key objectives and making systems relevant. By deploying The Gnosis Method™, QSS can ensure each department fits into the overall business processes to ensure that systems are effective and add value.
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Accreditation / Compliance to Standards and Methodologies
QSS has experience of the development of management systems in compliance with many different certification or pre-qualification criteria. These include ISO9000, ISO14001, OHSAS18001, EFQM, Baldrige and a wide variety of 2nd Party Procurement and contract Quality Plan criteria. Whatever the requirements being asked of your company, QSS can help you reach and demonstrate compliance.
QSS specialise in formal quality system development, resulting in external certification. Whether you are new to formal QA systems and want to expand your certificated scope, QSS can help.
QSS specialise in reviewing and improving systems built originally around traditional procedures. By re-examining activities as a series of processes, using The Gnosis Method™, we can ensure that management systems are capable of unlocking and managing real system improvement.
European Foundation for Quality Management (EFQM)
The Gnosis Method™ used by QSS is based on a thorough understanding of all business processes. This is compatible with widely used total quality frameworks such as the European Foundation for Quality Model (EFQM) and other frameworks such as Baldrige used to assess total quality performance and assist in measuring performance and instigating improvement.
The Gnosis Method™ used by QSS is compatible with defect reduction and efficiency improvement programmes such as Six Sigma. The thorough understanding of business processes assists your organisation to focus programmes such as six sigma on those processes where improvements will make the biggest impact to overall performance.
QSS have a good understanding of the theory and practice of lean manufacturing and production methods. The approach adopted by QSS assists companies to implement these techniques, building as they do on clear process understanding, visible measurement, communication of data and elimination of unnecessary process interfaces which add cost without adding value.
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Accepted frameworks for management systems and business performance centre on continual improvement. Competitive businesses actively seek improvements in both efficiency and effectiveness. Continual improvement is a fundamental principles of process design that is built into The Gnosis Method™ deployed by QSS. Our underpinning Ethos of ensuring that our clients organisations have the skills to manage and maintain the systems ensures that future improvements can be realised without having to use QSS as a 'prop' in future years. We aim to give you the processes and skills you need to progress.
Whether required for product design, manufacture, operation or delivery, QSS has experience in assisting in risk identification and risk management. We have managed and delivered risk assessments for organisations ranging from a few thousand personnel to the small companies delivering bespoke services. Using innovative data processing and presentation techniques, QSS can help you develop and understand your own risk exposure and devise and implement the necessary control measures through your project management or operational delivery processes.
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