The key principle for designing and developing a Gnosis Management System is the application of Process Management principles that ensure:

• Clear management responsibility and leadership roles
• Design & development of End-to-End processes that cut across departments
• Emphasis on defining the ‘Customer’ (both Internal and External) for every function within the organisation
• Development of Effective and Efficient processes to satisfy the ‘Customer Requirements’
• Built in (in all processes & procedures) Quality Assurance & Control supported by central QA processes
• Detailed and comprehensive Knowledge of the organisation’s operations, culture, capabilities and potential

• The Management System is completely aligned with company strategy, mission and values
• The system has built in flexibility and can quickly be adapted to changing requirements (both ‘PEST’ and Internal)
• Although the system requires certain standardisation (e.g. procedure formats), we ensure significant flexibility in process design and development so as to make it fit for purpose for every department (e.g. Engineering processes could be more detailed and prescriptive than Marketing processes).

Developing a Management System using the Gnosis approach ensures full integration of all existing and desired frameworks such as:

• Commercial frameworks for operational delivery (e.g. parent organisation’s management system)
• Customer contract-specific quality framework
• 3d party quality frameworks – ISO 9001:2000, EFQM, ITIL, LEAN, 6σ, etc.
• Safety Frameworks – ROGS SMS, ISO 18000 etc.
• Environmental Frameworks – ISO 14000

We ensure that staff have the opportunity to contribute to the development of the Management System and we develop degrees of ‘ownership’ depending on the process and the roles identified.

The design and development of a Gnosis Management System includes all processes and therefore, potentially involves all members of staff. The opportunity can be taken to implement culture change initiatives using the Gnosis approach.

The Design and Development of a Gnosis Management System begins at the top of the organisation (senior team), cascades to project and process managers and finally delivers full system understanding and integration. This ensures:

• Complete understanding of the purpose, scope and functionality of the management system by all managers
• Seamless transition to the new management system
• Ownership of processes and procedures by managers.
• Managers acting as Change Agents.
  

The Management System is developed using a Stage-by-Stage approach that ensures the following:

• Detailed Project Plan with milestones, gateways and deliverables for each stage
• Value Adding activities and development in each stage
• Budget management becomes more effective. Constraints are met and financial decisions are informed.
• The ensuing project does not require total spend to get benefits
• The project is flexible enough to respond to the emerging needs of the business.